At Gateway Pacific Law Group, we are committed to providing our clients with the highest quality service and maintaining their privacy and security. To that end, we have established the following Electronic Communications Terms Policy to govern our communications with our customers via text message.
Consent and Opt-Out
By providing us with your mobile phone number, you consent to receive text messages from us related to our products, services, promotions, and other marketing initiatives. You can opt-out of receiving these messages at any time by replying to the text message with the word “STOP” or by contacting our office at 562.485.6151. Please note that it may take up to 48 hours to process your opt-out request.
Additionally, by providing us consent to send you text messages, you also receive the benefit of being able to text us with any questions or concerns about your case. Your text is private and is monitored during normal business hours. If you text us, the text is not distributed among our clients. Your text is generally considered attorney-client communication and is protected from disclosure.
Message Frequency
We will only send text messages to you that are related to our products, services, promotions, and other marketing initiatives. We will not send you excessive or unnecessary messages, and we will not send you messages outside of our normal business hours. Generally, we will send you a text 1-2 times a week.
Message Content
The content of our text messages will be clear and accurate, and will not contain false or misleading information. We will not include any content that is offensive, discriminatory, or violates any laws or regulations. Generally, we will provide you with information that would be relevant to you. For example, we may send you a text notifying you of the firm’s new social media posts on YouTube, revised office hours due to a holiday, a major development in the law from the U.S. or California Supreme Court, etc.
Security and Privacy
We take the security and privacy of our customers’ information seriously. We will use industry-standard security measures to protect your information from unauthorized access or use. We will not share your information with any third parties without your consent, except as required by law or as necessary to fulfill your request.
Changes to Policy
We may update this policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any material changes to this policy by sending you a text message or by posting a notice on our website.
Contact Information
If you have any questions or concerns about our Electronic Communications Terms Policy, please contact our main office line at 562.485.6151 or email us at [email protected].
By continuing to receive text messages from Gateway Pacific Law Group, you agree to abide by the terms and conditions set forth in this policy.
PRIVACY POLICY
At Gateway Pacific Law Group, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose customer contact information in compliance with federal and California laws.
Information We Collect
We may collect the following customer contact information:
Name
Address
Email address
Phone number
We may collect this information directly from you when you place an order, sign up for our mailing list, or contact us for customer support.
Use of Information
We will use your customer contact information for the following purposes:
To provide you with customer support and respond to your inquiries and requests.
To comply with applicable laws, regulations, and legal processes.
In support of fundraising for our charity, EmpowerCares, that provides funds for vital programs and services in Southern California.
To provide you with information about products or services featured by EmpowerCares
To send you marketing communications about Gateway Pacific Law Group’s services, promotions, and other initiatives.
To send you marketing communications about EmpowerCares products, services, promotions, and other initiatives.
Disclosure of Information
We will not disclose your customer contact information to third parties without your consent, except as follows:
To our service providers who help us with our business operations, such as shipping, payment processing, and marketing.
To comply with applicable laws, regulations, and legal processes.
In connection with a merger, acquisition, or sale of all or a portion of our business assets.
With your consent.
California Privacy Rights
If you are a California resident, you have the following privacy rights:
The right to request that we disclose what personal information we have collected, used, and disclosed about you in the past 12 months.
The right to request that we delete your personal information, subject to certain exceptions.
The right to opt out of the sale of your personal information.
To exercise these rights, please contact us using the information provided below.
Security
We use reasonable security measures to protect your contact information from unauthorized access or use. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any material changes to this policy by posting a notice on our website.
Contact Information
If you have any questions or concerns about our Privacy Policy or how we handle your client contact information, please contact us at Gateway Pacific Law Group at 562.485.6151 or email us at [email protected].
By using our products or services, you agree to the terms and conditions set forth in this Privacy Policy.